I have been a customer of this dealership for…19 yrs… and have had “too notch” services always…today I was serviced by Ms Lilian..who excelled at her job! Very grateful for her outstanding services..
Megan Lawson in the Sterling McCall service department is awesome. Always takes extra care of my Nissan Sentra issues. Very caring and precise, knows how to get the job done efficiently and quick as possible. Will continue to take my car their for excellent service.
Eliosel Figueroa has been my service representative for the last 4 years very formative and always let you know what going on with your vehicle
Customer service great, wait time was good, friendly staff (Anthony was great) I do appreciate the good attitude and the complimentary snacks during my wait time
I highly recommend this dealership. The service is always on point. My service advisor was Christopher. Chris was very professional and kept me informed about the wait time and explained how I would receive a text link on services my car needed or could do later and a video of the 18 point inspection performed by the mechanics. I continue to take my car to this dealership because of the excellent service I receive from my service advisor, customer service, and the dealership.
Great service and very professional staff! I wouldn’t go anywhere else! Gonzalo Gómez is very honest and always goes above and beyond all expectations. Thank you!
Today 10/22/22 I took my Nissan Pathfinder to the dealer for an oil and filter change and the service was very professional and fast I didn't have to wait long also Eliosel Figueroa the Service Advisor was very professional very good job Thanks a lot.
This is long overdue I bought my Nissan Murano 5 years ago. And my service with Alphonso was off the chain!!!!! He was very professional and did not pressure me into buying a car. Well like all car salesman, he gave me reasons WHY I should buy a Nissan and I did. I love my Murano. I've had no problems with my car. Just the regular check ups. Hat's off to you Alphonso!!!!! Sorry this took soooo long!!!!
Service is excellent I have done few recalls as well as oil changes and regular maintenance, it is quick, clean and great overall. And I get coupons to do oil changes so it costs less than other places.
Excellent service. Great friendly staff! Service is always great here. I will be back with my vehicle next oil change and anything else. Thank you
It was good experience and staff was very friendly. The quality of work was great. I was happy with the service that was provided to me.
Clint the service representative was very helpful, explained to me what was needed for my car. Waiting period was okay for the service performed Thanks
Salesman Mauricio was a great help answered all my questions, very knowledgeable! He was awesome well come back more more business again over here thanks
Three words to describe my experience with this dealership is “excellent customer service”. Mo Alhasani was very accommodating and helpful to me and my family to get our first car. As a new immigrant nurse here in the US, I had a smooth transaction with them and would definitely recommend them to anyone. The location is accessible, the place was clean, the staff were all friendly too.
Very professional, detailed oriented and timely. Everyone was very knowledgeable and friendly. My service Advisor took really good care of me as well. She made sure all my needs were met.
We brought a new Sentra, and Jerry from Sterling was exceptional in providing us with all the details and worked out the best deal for us even when the car price was hiped in other car dealers. I would recommend others to contact Jerry for best service.
Did alignment and break fluid flush for my Nissan. Neat facility. Friendly technician. Great work. Detailed car inspection report and explaination. No pressure shopping. Very satisfied.
I was in a bind and Chris went over the top to get me taken care of. Communicated early and often which helped the service go smooth.
Took for vehicle for service job this morning Jorge assisted me today which he provided great customer service and kept me updated with the vehicle.
Jose was very helpful and professional. Highly recommended! I had a pleasant experience servicing my daughter car. I will come back again. Thank you very much!
I had an appointment today for 9 am, arrived at 9:08, after 10 minutes wait, I was greated by a young man, was told to wait for service rep. After waiting another 15 minutes and no one came I went inside, asked fir a .anger and Guillermo was very rude, stand I was only there for 5 minutes and he was very loud, after that I was helped by another service rep named Eli he was very nice and helpful, gave me a coupon and explained everything to ne in a clear way, tha k you Eli😀 I will look fir you next time, excellent ...
Went for a synthetic oil change price was good. My service advisor, Douglas explained everything well and was attentive. I liked the fact he wasn't too pushy. Good overall experience A+++
Clint was ver helpful citing portions of the service that were not needed due to the 137 point inspection done prior to purchasing my 2020 kicks 3 months ago.
They were on time and Ana, I am probably not spelling her name right but she was the greatest. She was very friendly and professional while at the same time being very nice. She met all my needs in a timely manner and got me out so that I could continue my day. She is a keeper. Thank you so much!
Great job, great team, I would like to think Karim koual , he took care of me, five stars for him. God bless you . I recommend this dealer.
I had an appointment for service of my car; and the service I got from the assigned staff members, especially from the service advisor, was awesome. Thank you Nissan!
Took appointment online .customer care personnel was waiting, He was very receptive enquired reason for coming, took reading of odometer, also took picture of car from every angle and gave me time of return . I waited in lobby used internet and enjoyed wonderful coffee they took care my car in perfect professional way . I was fully satisfied with care of of service.
Megan in service was top notch, covering everything in detail from oil change to tires. I had to go back because service technician mechanic didn't properly attach a simple rivet.
They have an excellent service. The buying process was quick. The sales consultant down to the financial officer were very helpful and displayed high level of proffesionalism on their tasks. I would recommend this dealership to my friends.
Good customer service, very speedy purchase process. Found a car online but it was already being test driven when we arrived. They had another car which they were able to offer, it was a little more however but that was understandable.
All service advisors here are presentable and advisable. Nice team of experts and crew make this service the best it can be. Recommended and trusted.
Excelente atención!!! Todo muy limpio cuando uno espera su vehiculo..te dan un snack mientras esperas
Service manager, Karim, was professional, nice and efficient. Work was done well and at a good price. They checked me in at my appointment time and I did not have to wait.
I would definitely recommend, Mrs Jefferson was great to work with!
Friendly people. Good atmosphere in showroom and no pressure to buy
The service department is great!
Great service and always courteous everybody Only thing wrong when you get there early they give you a coupon but the selection that you have to choose is poor
Went for oil change and tire rotation. My service advisor Kareem Koul was very knowledgeable and gave an exceptional customer service. I would definitely go back. They gave me my car back clean from inside and washed from outside.
Always recommend any with a Nissan to come to Streling McCall Nissan for service great customer service from Clint today 08/21/2021 helped me out with a few questions I had and all around great service from him
Clint was an exceptionally nice and so very welcoming. His knowledge and helpfulness was indeed most welcome. Sterling McCall has an excellent and helpful staff.
I've been coming here for years for service and they never disappoint me ,except sometimes they overpriced Megan Lawson is my advisor and she is truly awesome,profesionnel and treat your car like hers Thank you always for being AWESOME
I'd like to thank Jerry Okiroji for making my experience worth the wait. I needed a vehicle, and was determined to leave with one and he went out of his way, along with his finance team to make that happen.
Their exceptional service and dedicated people who works there , especially Nikita Lee ( service advisor) and Eli Posadas ( service technician) that works on my car every time I go for service , very dedicated honest people
That they keep you informed about the service you’re getting and give you recommendations and time line if your car need other service
Great staff, clean dealer, very helpful!!!
Lo recomiendo por que tienen muy buena atención al cliente,siguen las reglas de sanidad,son muy amables,el joven Carlos es muy educado y amable , y da un buen servicio,muchas gracias y seguro que si recomiendo la tienda Nissan.
Staff very friendly, willing to help anyway they can…. whilst waiting in lobby for our salesman, at least 5 people approached us and asked if we had been taken care of … made to feel as if you are the most important customer they have… Top marks to Alphonse Amewolo and Kingsley Ezeadum… also my finance manager, ‘don’t remember his name, made sure I got the financing I was expecting, and he had the most pleasant, soothing, relaxing selection of music playing in his office while we finalized the transaction …. Also great after sales service, well worth the 1 1/2 hour drive to ...
Great service and great staff!
very knowledgeable and friendly and explain detailed very well I would recommend going to McCall Nissan to anyone
I like because it is good service
No recommendations,the service is good.I did not have apoinment ,an revived a very good service.They informed to me that I have to wait a little more
Employees are courteous and professional. They are quick to accommodate you for whatever is your immediate need.
Love going there to service my GTR. Eli always takes care of me! He’s one of the best there!
Their service department is very friendly and courteous.
They're customer service
It’s not a long wait, & the service is very good.
Great customer service, miss Megan Lawson great customer service.
Just got my oil/filters changed and alignment great customer service thanks.
Great service and friendly staff 👍
Mr. Douglas was very helpful and my vehicle was completed in time. Professional and efficient.
Awesome experience at the dealership today. Thanks so much 👍👍💕💕
Chris was able to answer all my questions and was very helpful.
Great dealer services. Always go back.
Nikita had help me on a couple of time she is always so knowledgeable and helpful makes my experience with sterling McCall the best place to be ... all work done right ..
Sterling McCall - Stafford is an exceptional dealership! My associate, Nicolas, in Service was very knowledgeable, pleasant and efficient. Will definitely come here again!
Best knowledgeble sevice advisor good customer service.
one of the best service departments! helpful, professional, knowledgeable best customer service..
Went for a no appointment oil change and they took really good care of me. The estimate they gave me for the whole process was exactly what they said it was. Service representative kept me updated on everything.
Derrick Tran is amazing the time and effort he took to help me . Even though it was a long process he took his time ! He went above and beyond for me . He has the most great customer service and he's very funny too lol He will definitely be my car sales man every time . Go see Derrick Tran he's the best
The different dealerships that they have to offer and the service
Morgan is so nice and honest! She always takes great care of me.
Fantastic service department. Great prices and friendly service
Sterling Nissan gave excellence service very attentive and knowledgeable to you and your car kept you up on everything about the services on your car intrducrcto to the snack area friendly staff and stays in touch with you about everything from beginning to end Thank you Sterling McCall
They are very good in Dela shop about cars they are the best
The staff is very courteous and professional in their interaction with the customers.
Nicholas was great. He got me taken care of in record time. Excellent customer service. Oil change and car wash. Got me in and out with my car looking nice.
The ease to talk with the people that work there in any department that they are in.
Eli was very helpful, was in and out in hardly any time. Glad he recommended changing windshield wipers as I got in a storm on way home.
Great service from Nikita and also great customer services.
car parts are very good, genuine, very easy to find and have. The seller is very dedicated and easy to understand. I will come back and be very close to my house.
The service was exceptional!
I love coming here. I get friendly service every time. thanks to my advisor I was able to get my vehicle back in a reasonable time. thank you guys
Great service from meagan!
Nikita Lee is excellent and also Eli Posadas at the service dept did an excellent job fixing my car, very good customer service, friendly and reliable
Good people at service, good service
Very helpful and excellent service!
They do an excellent job.
Service adviser Megan Lawson always gives excellent customer service. If she us not there, I will reschedule when she is. Outstanding service, always friendly. Clean
Megan was a wonderful service advisor. Another great Nissan service experience. The service work was performed in a timely manner. They washed my car for me at no extra charge.
They are very conscious of customers, and taking necessary measures for current pandemic, great service and they spoke to us in Spanish and English, very friendly,
Karim was a pleasure to work with. Service was fast. He will get the job done in a timely manner. Thank you soo much. Have a great day.
One of the best experiences I have ever had purchasing a car. Top to bottom best customer service and sales. Ask for Steven Baker and he will take great care of you!
I come to Sterling McCall Nissan for all my oil changes/maintenance checks & all my other car needs - I’ve been coming here for years! Everyone in the service department is awesome, especially Anthony & Nicholas. They are both very nice & always super helpful/attentive/communicative. The dealership itself is so clean & I never mind waiting there for my car to finish up if needed. Best dealership with the best employees!
I appreciate the emails the dealership sents along with great specials when it’s time to get your car serviced. My service tech was Gonzalo Gomez, who was awesome awesome. He greeted me with a smile and was ready in helping me to get my car serviced. He was knowledgeable and answering all my questions and kept me updated with the progress of my car.
The service is great and the customer service is awesome! This is the best Team I have experienced in the 3 years and 4 dealerships I have dealt with. I am here to stay!!!
He did a good job ,was friendly and helps me really fast ,thank so much,I appreciate his help !!!!! My car was really fast !!!!
My experience so far is been very good your sales person Chris Citizen worked very well with me getting me everything I wanted if I have any problems whatsoever I will not hesitate to call you thank you
Excellent marketing,really appreciate
Nice and friendly service!
He was wonderful. Kept me informed on the progress of my repairs. Gave a full report after repaid and checked on us the day after to make sure everything was still ok. Excellent customer service and support. Great temperament and superb attitude.
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